{"id":2606,"date":"2026-06-11T17:39:36","date_gmt":"2026-06-11T17:39:36","guid":{"rendered":"http:\/\/localhost\/wordpress\/?page_id=2606"},"modified":"2026-07-09T14:35:32","modified_gmt":"2026-07-09T14:35:32","slug":"refund_returns-2","status":"publish","type":"page","link":"https:\/\/label92.com\/index.php\/refund_returns-2\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t
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Refund & Return Policy<\/strong><\/h1>

Effective Date:<\/strong> July 2026<\/p>

At Label 92<\/strong>, we are committed to providing premium-quality men’s wear and ensuring customer satisfaction. Every order is carefully inspected before dispatch. Please read our Return & Refund Policy before placing your order.<\/p>

Delivery Area<\/strong><\/em><\/h1>

Currently, Label 92 delivers only within Karachi, Pakistan.<\/strong><\/p>

Payment Methods<\/strong><\/em><\/h1>

We currently accept the following payment methods:<\/p>

  • Cash on Delivery (COD)<\/li>
  • Bank Transfer<\/li><\/ul>

    Orders placed through Bank Transfer will be processed after payment confirmation.<\/p>

    Return & Exchange Eligibility<\/strong><\/em><\/h1>

    You may request a return or exchange if:<\/p>

    • You receive the wrong product.<\/li>
    • You receive the wrong size or color due to our mistake.<\/li>
    • The product is damaged or has a manufacturing defect.<\/li>
    • The request is made within 7 days<\/strong> of receiving your order.<\/li>
    • The product is unused, unwashed, and in its original packaging with all tags attached.<\/li><\/ul>

      Items Not Eligible for Return<\/strong><\/em><\/h1>

      Returns or exchanges will not be accepted if:<\/p>

      • The product has been used, washed, or altered.<\/li>
      • Original tags or packaging are missing.<\/li>
      • The return request is made after 7 days.<\/li>
      • The customer ordered the wrong size or color by mistake (exchange is subject to availability and may include delivery charges).<\/li><\/ul>

        Refund Policy<\/strong><\/em><\/h1>

        Refunds are only applicable if:<\/p>

        • The ordered item is unavailable after payment.<\/li>
        • A defective or incorrect product was delivered and a replacement is not available.<\/li>
        • The order is cancelled before dispatch (for Bank Transfer orders).<\/li><\/ul>

          Approved refunds will be processed through Bank Transfer<\/strong> within 5\u20137 business days<\/strong> after the returned item has been inspected.<\/p>

          Cash on Delivery (COD)<\/strong> orders, if approved for a refund, will also be refunded through Bank Transfer<\/strong>.<\/p>

          Exchange Policy<\/strong><\/em><\/h1>

          We offer exchanges for:<\/p>

          • Manufacturing defects<\/li>
          • Incorrect product delivered<\/li>
          • Incorrect color or size sent by our team<\/li><\/ul>

            All exchanges are subject to stock availability.<\/p>

            Return Process<\/strong><\/em><\/h1>
            1. Contact our customer support within 7 days<\/strong> of delivery.<\/li>
            2. Share your order number along with clear photos (if the item is damaged or incorrect).<\/li>
            3. Wait for confirmation from our support team.<\/li>
            4. Return the item in its original condition.<\/li>
            5. Once inspected, we will process your exchange or refund.<\/li><\/ol>

              Shipping Charges<\/strong><\/em><\/h1>
              • Karachi Delivery:<\/strong> Flat Rs. 250<\/strong><\/li>
              • Delivery charges are non-refundable<\/strong>.<\/li>
              • If the mistake is from Label 92<\/strong>, we will bear the exchange or return shipping cost.<\/li>
              • If the exchange is requested due to a customer-selected wrong size (subject to approval), additional delivery charges may apply.<\/li><\/ul>

                Order Cancellation<\/strong><\/em><\/h1>

                Orders can only be cancelled before they are dispatched.<\/p>

                Once the order has been shipped, it cannot be cancelled.<\/p>

                Contact Us<\/strong><\/em><\/h1>

                For returns, exchanges, or any order-related queries, please contact us:<\/p>

                Brand:<\/strong> Label 92<\/p>

                \ud83d\udce7 Email: label92.official.co@gmail.com<\/strong><\/p>

                \ud83d\udcf1 WhatsApp:<\/strong> +92 348 0812119<\/p>

                \ud83d\udccd Delivery Area:<\/strong> Karachi, Pakistan<\/p>

                Business Hours:<\/strong>
                Monday \u2013 Saturday
                01:00 PM \u2013 9:00 PM<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                Refund & Return Policy Effective Date: July 2026 At Label 92, we are committed to providing premium-quality men’s wear and ensuring customer satisfaction. Every order is carefully inspected before dispatch. Please read our Return & Refund Policy before placing your order. Delivery Area Currently, Label…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2606","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/label92.com\/index.php\/wp-json\/wp\/v2\/pages\/2606","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/label92.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/label92.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/label92.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/label92.com\/index.php\/wp-json\/wp\/v2\/comments?post=2606"}],"version-history":[{"count":6,"href":"https:\/\/label92.com\/index.php\/wp-json\/wp\/v2\/pages\/2606\/revisions"}],"predecessor-version":[{"id":8005,"href":"https:\/\/label92.com\/index.php\/wp-json\/wp\/v2\/pages\/2606\/revisions\/8005"}],"wp:attachment":[{"href":"https:\/\/label92.com\/index.php\/wp-json\/wp\/v2\/media?parent=2606"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}